Returns

You can choose between a refund or store credit on full-priced items within 14 calendar days of the delivery date.

  • Item(s) must be returned in their original condition and packaging: unworn, unwashed, and with all tags attached.
  • Failing to return the original packaging (inner and outer box) will incur a 5€ logistics fee.
  • We only work with UPS and will generate and send a shipping label to you (please do not send the parcel by any other means). Returning shipping costs will be deducted from the value of the original order.
  • If you decide to exercise your right to withdrawal, you must return the item(s) to us without undue delay within 14 calendar days from the delivery date. We won't be able to issue a refund past this time frame.

Read the complete Returns & Exchange policy here.

Let customers speak for us

from 411 reviews
I absolutely love it

I love the kimono dress. It's beautifully designed with quality construction and a great concept and execution. I love how the ties accent the waist in an interesting way. It is a joy to wear. I love that it has pockets. For future versions, I would respectfully submit that the pockets could be a bit bigger to fit my phone. I love the piece and it is wonderful. Thank you!

LISA PEREZ
Nuss Kimono Dress
My new favourite dress

I just love this dress so much. The fabric, the style and the colors. This is my first of many Eiko dresses. Love it!

Belinda R.R.
Gobi Kimono Cream

Even better than advertised. Great quality. Worth the price

Andrea
Musk dress

The dress has a flowless cut, beautiful pattern and the material is very lightweight making it perfect for summer days and nights!

A.J
Gobi Kimono Cream
Gobi Kimono Yellow

Love at first sight. The quality is great. The fabric is airy and drapes elegantly.
Extremely feminine with a very special touch. I will buy from Eiko Ai again!

M.
Gobi Kimono Yellow
Wonderful shirt

The Sand Shirt is one of the best shirts I have ever worn.
The fabric is of extreme quality, soft, skin-friendly and comfortable. The fit is crazy. I would like a wardrobe made up only of pieces like this.

Angelica Petriccione
eikō ai
Beautiful Dress

Love this dress - dress up or down it will take you to so many occasions .
The fabric has a nice weight to it so hangs very well

susan silverman
Lotta kimono dress
In love

Absolutely in love with it. Would be great to have an opportunity to have an option for straps, to make them longer to be able to put it cross body. Chain works be great too :)but even as it is it’s gorgeous piece! Thank you 😊

Natalia Nedovenchannaya
Emi velvet purse
Simply amazing

Absolutely amazing dress that fits like a glove 👌 the colour and fit is just like on the pictures, quality is very nice, lovely heavy fabric which falls nicely.
So happy with my purchase that I ordered the other colour as well ☺️
Thank you 🙏

Andrea Groszkova
Gobi Kimono Aubergine
Gobi Kimono Cream

Great dress!

Rute
Gobi Kimono Cream
Super dress

Handfeel after expectation. Looking exlucive and the fit is true!

Cecilia Andren
Gobi Kimono Aubergine
Win Top

This top is amazing. The fabric is gorgeous and fits great even with larger boobs. I got a size medium and it’s perfect.

Kelsey Graber
Win top
Bellissimo!!!!!!

Sono molto soddisfatta, bello, elegante, particolare, sicuramente non sarà l'unico acquisto, ce ne saranno sicuramente altri.
E' quello che volevo!

Rossana Rapaccini
Gobi Kimono Cream
beautiful dress

Absolutely lovely dress, quality fabric. I also ordered another dress:)

Ekaterina Feodorova
Lotta kimono dress
Feeling like a goddess!

Amazing material, cut and design. It doesn’t happen often that I buy myself a dress at this price level, but it is a true investment and I know that I will enjoy this timeless piece for many years and on many occasions.

Lisa Herrmann
Lotta kimono dress